Returns & Exchanges
At Class A Jewellers, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 30-day return policy for a full refund or exchange on all unworn items.
Initiate Your Return
Log into your account or use our guest portal to request a Return Authorization (RA) number within 30 days of delivery.
Pack Securely
Place the item in its original premium packaging, including all certificates and promotional materials, inside a secure shipping box.
Ship to Workshop
Affix the prepaid shipping label provided and drop off the package at any authorized courier location to ensure a tracked and insured delivery.
Inspection & Refund
Once our master jewelers verify the condition of the piece, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing